Neorick

When you use NEORICK (PTY) LTD's website at https://www.neorick.com/ ("our website"), we use cookies and similar technologies to enhance your experience and provide our services effectively.

"Cookies" are small text files that are placed on your device by a web server when you visit our website. Cookies may be first-party cookies (placed by us) or third-party cookies (placed by other service providers).

"Web beacons" (also known as pixel tags or clear GIFs) are tiny graphics that may be included on our website to deliver or communicate with cookies, track performance, and monitor visitor activity.

By continuing to use our website, you consent to our use of cookies as described in this policy and our Privacy Policy.

1. What Types of Cookies Do We Use?

The following table describes the types of cookies we may use on our website:

Cookie Type	Purpose and Description
Strictly Necessary Cookies	These cookies are essential for our website to function properly and cannot be switched off. They are usually set in response to actions you take, such as setting privacy preferences, logging in, or filling in forms. You can set your browser to block these cookies, but some parts of our website may not work properly.
Performance Cookies	These cookies collect information about how you use our website, such as which pages you visit most often. All information is aggregated and anonymous. These cookies help us improve how our website works and understand user behavior patterns.
Functional Cookies	These cookies enable enhanced functionality and personalisation, such as remembering your preferences, language settings, or login details. They may be set by us or by third-party providers whose services we use. If you disable these cookies, some functionality may not work properly.
Marketing/Targeting Cookies	These cookies may be set by our advertising partners to build a profile of your interests and show you relevant advertisements on other websites. They work by uniquely identifying your browser and device. If you disable these cookies, you will experience less targeted advertising.

2. Third-Party Services

Google Analytics: Our website uses Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies to help us analyse how users interact with our website. The information generated by cookies about your use of our website may be transmitted to and stored by Google on servers outside South Africa. You can opt out of Google Analytics by downloading and installing the browser plug-in available at: https://tools.google.com/dlpage/gaoptout

Social Media: Our website may include social media features and widgets. These features may collect information about your visit and may set cookies to enable proper functionality. Your interactions with these features are governed by the privacy policies of the respective social media companies.

3. Legal Basis for Processing

Under the Protection of Personal Information Act (POPIA), we process information collected through cookies based on the following legal grounds:

Consent: For marketing/targeting cookies and non-essential functionality
Legitimate Interests: For performance and analytics cookies to improve our website and services
Necessary for Service Provision: For strictly necessary cookies required for website functionality

You may withdraw your consent at any time by adjusting your browser settings or contacting us directly.

4. Your Cookie Choices

Browser Settings: Most browsers automatically accept cookies, but you can modify your browser settings to decline cookies or alert you when cookies are being sent. Please note that if you disable cookies, some features of our website may not function properly.

Opt-Out Options: For interest-based advertising, you can opt out by visiting:

Network Advertising Initiative: https://optout.networkadvertising.org/
Digital Advertising Alliance: https://optout.aboutads.info/

Mobile Devices: For mobile devices, you can adjust advertising preferences through your device settings (iOS: Settings > Privacy > Advertising; Android: Settings > Google > Ads).

5. Data Retention and Security

Retention: Cookie information is retained for different periods depending on the cookie type:

Session cookies: Deleted when you close your browser
Persistent cookies: Stored until their expiration date or until you delete them
Analytics cookies: Typically retained for up to 26 months
Marketing cookies: Usually retained for up to 12 months

Security: We implement appropriate technical and organisational measures to protect cookie information from unauthorised access, alteration, or disclosure in accordance with POPIA requirements.

International Transfers: Some cookie information may be transferred to service providers outside South Africa. We ensure appropriate safeguards are in place for such transfers in compliance with POPIA.

6. Your Rights

Under POPIA, you have the following rights regarding information collected through cookies:

Right to access information collected about you
Right to correct inaccurate information
Right to delete information in certain circumstances
Right to object to processing based on legitimate interests
Right to withdraw consent where processing is based on consent
Right to lodge a complaint with the Information Regulator

To exercise these rights, please contact us using the details below. We will respond to your request within 30 days.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you by posting the updated policy on our website with a new effective date.

We recommend that you review this policy periodically to stay informed about our cookie practices.

8. Contact Us

Please contact us at legal@neorick.com if you have any questions or concerns about this Cookie Policy or our use of cookies. You can also write to us at Neorick (Pty) Ltd, First floor, Willowbridge Centre, Carl Cronje Drive, Cape Town, 7530 Attention: Legal.